help with jetstar


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Posted by CCRS on Saturday, 4. April 2009 at 15:49 Bali Time:

I am looking for advice on getting a problem solved with jetstar. Booked flight with Jetstar for Sept, got a good price. Paid using direct deposit(never again). Paid on 06 March, took a week or so andr 3 phone calls plus faxing of my bank statement, but Jetstar acknowledged they have received the payment. I am currently waiting for confirmation of my booking. Each time I call Jetstar I get told either they will call me back with confirmation within x days or I am told to call them. It is now April, I still do not have confirmation of my flight and I am tired of waiting 20 min on the phone only to be told to call back in a day or so. Just don't know what to do next. Any assistance would be appreciated.


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