Posted by balimonkey on Friday, 13. February 2009 at 15:23 Bali Time:
Have just stayed at the KTH, this is the 4th time there and was very happy staying there the first 3 times but will never stay again. We booked executive suite for 3 weeks. Each time it rained we woke up with an inch of water in one bedroom and the loungeroom. All our belongings on the floors got saturated and one of my sons almost broke his neck when getting up during the night to use the toilet as he did not realise there was water all over the floor. Their solution was to cover the floors with towels!! Then the hot water service broke down a week ago and they told us it would take another week to fix, sick of freezing cold showers so we checked out and moved to another hotel. Found the staff did not really give a damn and did not seem to care.....fine if you are only paying $20 a night I can live with cold showers but we were paying 750,000 RP per night so not good enough! Also found it very noisy, had people in room above us doing god knows what all night, seemed to be moving furniture around all night...a lot of banging and crashing going on!!!!! Anyway just thought I would warn others that although they were good when first opened up but have gone downhill drastically as far as service goes.
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