In Reply to: Kuta Townhouses posted by lyncs mummy on Friday, 13. February 2009 at 20:38 Bali Time:
and they are PAYING for their room. Everyone knows that the weather is rainy at this time of year and presumably the hotel management knows this too and has a policy beyond towels on the floor to deal with it.
A customer paying $100 a night has every right to expect better service than this and she/he has every right to bring that unprofessional service to the attention of forum readers especially if it results in better service for future customers.