In Reply to: Kuta Town Houses posted by bali 1st on Friday, 13. February 2009 at 16:53 Bali Time:
that it is a new building and these things happen. We live in Bali and we have water coming inside our house as well, this is extreme weather and we feel lucky we haven't had water to our ceiling like other areas.
I think the staff there are the friendliest I have come across and its sad to see a bad review about the KTH staff. This is the first bad review I have read and I hope it was a once off and you gave the Manager some constructive criticism that could be used to help them improve.
Taking 1 week to fix hot water is not good enough at all!! However, I am pretty sure they would have moved you or given you a discount if you asked, if you talked to Big Andrew he would have done all he could (Manager).