Rang jetstar today about overlimit


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Posted by seasbabe on Friday, 20. April 2007 at 14:53 Bali Time:

baggage and hung up so angry. I asked if i could have an exception of 5 kilo's as i'm taking clothes, toiletries etc for the homeless and workers in Bali. The lady, carol was her name was the rudest lady i have ever talked to on the phone. I was dunb struck as she told me they are a budget airline ( which i knew) and not required to make any exceptions. I couldn't get a word in lol. So i asked to speak to a supervisor which she said was unnecessary three times, ahhhh. Eventually i insisted and she put me through. The supervisor was lovely and said she will make a note but couldn't promise anything. That's all i wanted to hear in the first place. I did put in a complaint but it will probably fall on deaf ears. Well now i've said all that i feel better, was so cross. Time for a wine. Cheers. Kerrie


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