In Reply to: we were 23 kilos over posted by balanesewife on Friday, 20. April 2007 at 21:18 Bali Time:
You were 23 kg OVER the allowable limit. Of course you should pay. I also agree with the comment "what are you going to base your complaint on". Whether it is second hand stuff for bali or not it doesn't matter. You were aware of the limit and if you weren't you are a fool. Why should it be different if you are flying over there instead of returning home. Good on Jetstar for cracking down on EVERYONE who checks in overweight baggage. If you don't like their policy here's a suggestion, fly someone else !! As for your proposed complaint hopefully it will recieve the contempt it deserves.