In Reply to: refunds posted by micky on Friday, 6. January 2006 at 14:34 Bali Time:
stand by the products they sell surely? If the product was inferior they should have refused to sell it.
And on another point, I dont think that people are always after a cheaper deal. I think that what people are really looking for is a better deal. And by this I mean that many are willing to pay more if they get better service etc. And this includes service not only from airlines and hotels but from TAs also.