In Reply to: you should get walked through posted by The Rooster on Thursday, 11. April 2013 at 06:31 Bali Time:
Don't pay for a service which is supplied to you by the airlines if you require it. The airport will also assist you if you need help. The service provided at Denpasar if you have mobility issues is better than anything I have ever seen anywhere else. Having travelled with someone with an injured ankle, I saw how polite, helpful and gracious they were to her getting her off the plane, through customs and immigration and even organising transport without queuing.