In Reply to: Be careful about free boards posted by Heatherbelle on Saturday, 29. October 2011 at 16:46 Bali Time:
Thanks Heatherbelle, it might have been your information I read here earlier - it prompted me to write to Strategic this week, and I have an email from them confirming a board under 10kg and under 9ft will still be free for us as per original booking.
I wanted something in writing from them to take with me for check-in, just in case, after hearing your story.
Thanks again for the feedback, it's very helpful.