In Reply to: talking assuptions posted by Melanie on Thursday, 23. October 2008 at 17:56 Bali Time:
seeing your point until your comment....
"My daughter smiling at the lady who didn't even acknowledge her."
Please do not expect some mega busy, contract driven airline worker to drop everything and fawn over your child. You will be disappointed if you expect that of a stranger.
(She probably has her own children that she is not seeing at the time and is understandably not overly excited by somebody else's.)
If you plan on not following Jetstar's (ick ick!) weight allowance then be prepared to pay. That is the rules of the airline. Otherwise go Garuda and negotiate - like the rest of us would do.
Jetstar IS a budget airline and that is an important fact when dealing with them. (For me? Never again go international with them.)