In Reply to: You do it so well posted by Allen on Tuesday, 30. January 2007 at 18:25 Bali Time:
Unfortunately hand writtem letters would still mean the same work load. It's the time it takes to translate the letter and deliver it to the student. Go back and pick up the response, translate it and post it off. We can manage 2 emails a year for each student if needed, but that's as far as our resources can stretch.