In Reply to: Up date on Brother in hospital posted by Bondy on Sunday, 24. September 2006 at 19:34 Bali Time:
faxes or emails for medical reports or medical receipts when you get a read receipt ! IF an insurance company has any possible way out of getting out of paying they will but they are always happy to receive your money before you travel.
Sorry but I am extremely skeptical after recent experinces & trust travel insurance companies as much as I trust used car salesmen.
I hate to say it but I bet both Baliku I know who exactly the policy your brother has is underwritten by if they are stuffing you & your family around.Been there - done that !
BTW - it is NOT the Bali phone system,if it is who I think it is -they have incorrect phone numbers printed on their paperwork.
Also don't be surprise if he checks his mobile after he lands back home & they have tried to call him while he was in the air for a flight they organised & then they have the audacity to complain they could not reach him at the time.The insurance comapny tried this with me but they then called my hubby & he blasted them & told them IF they had proper communication going on between their staff they would have know I was on a flight back to Australia that THEY had booked.
Sorry for venting but travel insurance companies who screw honest people when they ry to make a claim really P me off.