In Reply to: Help :( posted by 373herb on Thursday, 24. May 2012 at 07:30 Bali Time:
Thanks everyone for your thoughts and advice.. i have now emailed Jetstar again and am waiting for a response... my next step will be to contact fair trading and have also put in a dispute with my bank...so fingers crossed i get some answers from someone. Its so frustrating being handballed from one person to the next with no one wanting to take ownership of this bloody booking :( will keep you all posted on the outcome.
Thanks once again