In Reply to: Help :( posted by 373herb on Thursday, 24. May 2012 at 07:30 Bali Time:
Jetstar or Expedia? If you paid Expedia, then I guess Jetstar can wipe their hands of it. I know it doesn't help but that's why I always book with booking.com when we travel. You don't pay until you arrive or depart the hotel. Nothing is charged in advance and you can cancel up to 2 days prior to your booking with no penalties.
Good luck but if worse comes to worse, go to Candi Dasa which is lovely (but a bit quiet) and book somewhere cheap for your last few nights in Kuta.