In Reply to: refund posted by 65daisy on Tuesday, 21. February 2012 at 20:00 Bali Time:
Just got off the phone to Westpac and the lady checked with the Dispute Section and the reason I haven,t had my temporary charge back showing on my statement is because my booking was made over 90 days ago. They are still handling the dispute and I should get my letter this week as it has been sent out. Depending on which credit card you have and whether insurance is with some of these cards, the insurance will cover the charge back. She also said it is law the 45 days. So will have to wait, but I am thinking I will not get anything back.