In Reply to: re Jetstar and changing name on ticket posted by littlemiss on Thursday, 2. February 2012 at 07:21 Bali Time:
I booked trip with virgin for my mum to come for our wedding and she ended up very sick on hospital with bone cancer and virgin did refund most of the fare as long as I emailed a copy of the dr cert they were really helpful maybe if she rings and explains they just might help u out ...