In Reply to: J* meals posted by Loz on Tuesday, 19. April 2011 at 13:57 Bali Time:
gave me a full refund of $72.00 which I paid for 2 meals - on board cost A$ 19.00.
Must have sent 20 unanswered emails until Jet/Ned Kelly Airlines opened with disaster in NZ. I Googled the name of Neds spin doctor defending the monsterous cock up and bingo - there was his email number. Those bastards have a clever business model which prevents you from going higher than a supervisor and proudly advise that they do not answer emails, only those things you put inside an envelope, lick a stamp and put in a letterbox. And this after you booked online.
Try to get a phone number of the suits on the top floor - impossible.
Obviously been taking lessons from Indonesian Government departments.