Just letting you folks know that as predicted the girls at Bali Baby Hire have responded to my email and have apologised for any inconvenience - as I have said before - the service we received was faultless - I was not expecting any majic fix - I know if one of our staff spoke to patients that way we would certainly want to know about it - you cant fix a problem you are unaware of.
An NO "lookoutcuster"" we were not behaving in an obnoxious manner - just three women and a baby trying to make their way home - there was absolutely no trigger for this abusive behaviour - but anyhow-the issue is well and truly over and Bali Baby Hire have been more than helpful with this issue and I would not hesitate to use their services again