In Reply to: If you have special needs posted by heckendorfmortgage on Friday, 8. January 2010 at 08:41 Bali Time:
When travelling on Airasia with my kids I have booked the seats, better to be safe than sorry.
Also Airasia has a face book page, and I did notice the other day someone was asking about lost luggage, have a look, might be helpful.
I personally have had great service from Airasia and think this is one of the best low cost airlines I have flown with, and cant wait to fly back to bali with them in the future...
Renee