In Reply to: AA booking nightmare posted by WA Wayne on Thursday, 26. November 2009 at 12:25 Bali Time:
DO keep phoning AA & if you don't get anywhere then very politely ask to speak to a supervisor. If you have a female missus or friend who can make the call & say she was the silly billy who messed things up then that might make things easier.
Much as I hate it, I find that playing a dimwit female (not a huge ask for me) asking for help from the very clever people at AA usually gets me what I want. Worth trying. Good luck.