In Reply to: Those poor girls, what a terrible first posted by gillb on Saturday, 28. February 2009 at 07:01 Bali Time:
which one but it was a FC somewhere down in the Southern suburbs.Got to remember to ask the girls which one.
The girls don't blame the travel agent in any way for what happened,it was the hotel's staff who completely forgot to pick them up & left them stranded - in spite of the fact that I had even sent the hotel a reminder email on the girls behalf & had my email acknowledged & confirming that they already knew the time of their flight was due to arrive & a promise that they would be at the airport on time to transport them to the hotel.It was also a staff member that was the sleaze bag.
It's not really up to any travel agents to be a mind reader or should they be expected to know these sort of things unless someone tells them.
The one that took all the clothes with her ended up having to use part of her other friend's luggage allowance & still had excess.She knows better for the next trip anyway.