In Reply to: sorry ladies but you are wrong. posted by dennisc on Wednesday, 4. February 2009 at 18:18 Bali Time:
to my booking. My flight is currently changed to via Brisbane on the Thursday. I have not only seen it via the website by going to change or cancel booking but it was also confirmed by the rep. The rep did tell me that she could move me to the direct flight leaving just after midnight the following day however my issue is that I specifically booked the day flight as I am travelling with kids and we also have over an hours drive home from the airport once clearing customs etc.
Some other peoples flights may have been changed to the direct Friday flight but ours has been changed to the one on Thursday via Brisbane.
The rep has told me to wait before changing to another direct flight as she says they are still playing around with flight times and the original flight may be reinstated. She said flight times will be set in concrete approx. 6 weeks prior to the scheduled flight. Once the flight times are certain is when we will apparently be notified and given a couple of options of what we want to do.
It will pay for everyone who wants the direct, day flight from Denpasar to Adelaide reinstate to let PB via the feedback section on their website. The more who complain the more chance we have of getting the original flight schedule back according to the rep.
Balibabe