In Reply to: We now think booking direct is posted by Kuta Ken on Friday, 17. October 2008 at 09:04 Bali Time:
and now work in the travel industry in bali.
to be honest it doesnt make much of a difference to the hotel whether you have booked through an agent or not. the main thing that matters to them is how they can fill the hotel to its maximum capacity. its a bit like putting together a jigsaw puzzle. you have people checking in and out every day and its a real juggle to try to find the best fit.
if your piece of the puzzle doesnt fit, they will move you elsewhere.
also, if you book through an agent and then go and deal with the hotel direct for anything, it basically means that the agent cannot help you if things go wrong