In Reply to: Problem with booking posted by dubs on Saturday, 10. May 2008 at 20:12 Bali Time:
Garuda Indonesia's Bali seats in high demand
Tuesday, 29 April 2008
Australians visiting Bali are on the increase according to the Australian Bureau of Statistics with information released this month.
According to the ABS, 'the number of movements in February 2008 (32,100 movements) is 44% higher than in February 2007 and 16% higher than in February 1998. The number of short-term resident departures to Indonesia in February 2008 was the second highest trend figure recorded over the ten year period and is a strong indication that Australian residents are again seeing Indonesia (and most likely Bali) as a desirable holiday destination.'
This huge resurgence has led Garuda Indonesia to look at more efficient ticketing time limits in order to make ticketing more efficient for both the agent and the client. These new time limits mean that the seats held will be used. Travel agents will no longer be affected by those 'tyre kickers' who shop around and hold onto seats whilst looking for a better price. Agents will have seats available for genuine travelers who wish to use and pay for their seat.
Mr. Poerwoko, General Manager Australia & Southwest Pacific, said, 'The new ticketing time limits are also a positive step for agents because clients are now encouraged to commit to a booking rather than making numerous changes causing the agent more work. The new 60 day time limit in particular will allow plenty of time for careful consideration whilst avoiding a cavalier approach to holding seats.'
He said, 'The ticketing time limits are also excellent for the client because once they are ticketed they are not affected by any increases in taxes or fuel surcharges.'
He said, 'The savvy agent can also benefit from these new ticketing time limits because of the insurance sales opportunities which have now been created. There is a strong argument for buying travel insurance that protects the client against cancellation charges that come into effect once ticketed.'
New time limits follow.
For all bookings created on/after 16 April 2008, Garuda Indonesia advises the following AUTO TIME LIMIT and AUTO CANCELLATION procedures:
Booking Period Ticketing Time Limit
11 Months - 03 Months prior to Departure
60 Days after Confirmation
03 Months - 01 Month prior to Departure
30 Days prior to Departure
30 Days - 07 Days prior to Departure
03 Days after Confirmation
06 Days - 03 Days prior to Departure
24 Hours after Confirmation
02 Days - 00 Days prior to Departure
Immediate ticketing
Bookings made prior to 16APR08 should not be affected by this change.
A full service airline, Garuda Indonesia offers 17 flights weekly from Perth, 5 flights per week from Sydney, 3 flights weekly from Melbourne and twice weekly from Darwin.
Further information: Nicole Lenoir-Jourdan (02) 9977 1011 or 040409 5326 email nicole@fivestarpr.com.au