In Reply to: Travel agent error for Xmas booking posted by Janeey on Friday, 14. December 2007 at 18:57 Bali Time:
this is very bad service by the travel agent and your family should not pay for her mistake, there must be some thing that can be done. If I did not have any luck with the travel agent I would see if the Ombudsman could help me or if there is some sort of complaints area that you could go too.
I hope this gets sorted for you.
will think positive thoughts for you