In Reply to: A good story about Jetstar posted by aqua on Monday, 30. April 2007 at 11:44 Bali Time:
that any company is made up of PEOPLE. Get the right people (with the right heart and attitude) into a job and it can make all the difference to your experience. Often we complain about bad service, but from personally, I get such a buzz from thanking someone for doing such a great job. Better still, get hold of their boss express your grattitude.
Great story. Thanks