In Reply to: refund AP posted by Sanur on Monday, 3. April 2006 at 14:35 Bali Time:
To everyone that answered my question. My friend is definately having a run around, and also a few of the Westpac staff have been quite rude to her.
I was trying to explain to her that she should claim for a servie not provided and they (Westpac) keep telling her she is wasting her time she will not get a refund.
Thanks everyone I will let her no what you have advised.