In Reply to: my suggestion posted by melb_paul on Saturday, 17. December 2005 at 05:56 Bali Time:
I thought that money was gone forever but have recieved a full refund. I was going to try the credit card dispute through the bank but the forms must be filled in with in a month of the debit. Sure that insurance has the little "clause in fine print" not to cover from this sort of thing. I think that our luck was that we only paid on the 18th to fly on the 26th so think the money hadn't made it's way through?? just wish we had known that earlier as we could have gone with garuda but the extra money was a bit too much at the time.