Tickets from agent haven't arrived


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Posted by setmac on Thursday, 21. April 2005 at 11:51 Bali Time:

I was the one that the agent told off because I arranged an extra 4 nights with the hotel direct.
Now I find that my tickets haven't arrived,even after many phone calls to Mary from Indi-go Travel, North Perth WA. I am so pissed off because I feel she has done this on purpose to give me grief one week before I go. I went in Wednesday and spoke to a nice lady Chris and when I told her who I was, she was horrified and said she would arrange tickets immediatley and we would have them by this Friday. Her exact words to me is you should of said who you were when you phoned us, as you come from good stock. So I guess she said it all Mary didn't give a f about us, because we didn't use names to get a better price or better service, But Chris did. Would we use this travel agent again No, because its not what you know, its who you know. I'll keep you informed to see if as promised I get my tickets Friday.


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