In Reply to: JBR White Rose Hotel: never again posted by Mark in Perth on Monday, 4. April 2005 at 14:45 Bali Time:
Dear Mr. Mark,
First of all we would like to express our sincere thanks to you for your valuable comments about our property and we sincere apologize for the inconveniences that was occured during your stay with us at the White Rose Hotel.
We have gone through all the necessary steps and follow-up on the matters you mentioned in your comments through Bali Travel Forum, and we have informed our staff to make sure that this matter will not happen again in the future.
Again, thank you for your positive inputs which will improve our quality of services to our customers, and should you need further information please do not hesitate to contact us and we would be happy to be of service to you.
We would be pleased to welcome you again to the White Rose Hotel in the near future.
Sincerely Yours,
Ronny Ranti
Director of Sales & Marketing
White Rose Hotel & Spa
Phone : 62 361 756515
Fax : 62 361 753523
E-mail : ronny@whiterosebali.com