In Reply to: Poor flight centre management posted by Luise on Wednesday, 16. February 2005 at 17:27 Bali Time:
Having not long sold a franchised business myself I know its very hard when you get one slack operation that can give everyone else a bad name. Maybe part of FC problem (?) is that it is a company run business rather than owner/operated. My "best" experience is when I contacted them first thing on a Monday morning explaining that I needed to get to London asap to attend a family members funeral. By the time they rang back the flight was booked elsewhere and bag packed. The main point of my original post is that I consider it pure bait advertising in putting forward only 200 flights when they know full well that it wont come anywhere near satisfying demand - its not even one deal per Flight Centre outlet.