Posted by HM on Monday, 1. February 1999 at 18:32 Bali Time:
In Reply to: Renting a Car posted by Mick on Monday, 1. February 1999 at 05:06 Bali Time:
Beware. We are just back after our 4th trip and thought we were pretty smart. But oh o we got caught. The car we had arranged to rent on arrival was found have multiple faults so we said no and went elsewher. Unfortunately we were so hot and tired we went for a "deal" from MILA JAYA in Bakungasari St in Kuta. Agreed on a higher price than the previous people for a "weeks rent" (read 7 days), checked out the car, all OK, filled in the papers and off we went. After we left and got to UBUD we discovered that he had written on the papers for 7 days, but only 6 nights. Not what we wanted. We tried to ring several times to arrange to return it on the date we wanted but never any answer. As a result and not wanting to pay extra we came back from our trip a day early, incurring even more costs in higher hotel bills than available outside Kuta. He refused to refund any money and said a week is seven days and 6 nights etc.etc. Rip Off. Beware of Ketut at Mila Jaya Kuta. Not only that but how would we have contacted them if we had a problem as they are often not there. By the way when we returned the car the office was again closed for several hours meaning we had to hang around and waste more time, so you can see why we are angry.