In Reply to: Luggage - Hard shell vs Soft shell posted by Nicki on Sunday, 11. November 2012 at 04:34 Bali Time:
I prefer the hard case one because some come with lockable latches. The Samsonite has three. If one fails you still have two others.
We have had a bad experience of a case with a zipper that failed (or tampered with) and our clothes starting to fall out.
Hence, zippers are out for us.