Posted by Bintangluke on Wednesday, 22. April 2009 at 19:30 Bali Time:
Hello! I'm wondering if anybody else has exerienced this problem. I have booked two rooms at the All Seasons Legian through the Accor Hotels website. The rooms were described on the website as "Superior 1 Double and 1 Single Bed". This is also the description on my booking confirmation. A few days ago, I read a review on Trip Advisor where a guy mentioned that the hotel attempted to charge him extra for bedding for the single bed. I couldn't believe it so I emailed the All Seasons only to find that this is true. Even though the room is advertised as "1 Double and 1 Single Bed" only the double bed comes with bedding and you have to pay $US15 extra per night if you want bedding for the single bed. I have never known a hotel to advertise a room with bed but no bedding before. Maybe I should be grateful that the double bed has bedding :-) I am flabbergasted. What will they think of next? A bath with the plug extra! Has anyone else experienced such a problem? Regards, Luke.
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