In Reply to: double check all the box posted by glory on Tuesday, 12. May 2015 at 10:28 Bali Time:
AA is a budget airline that uses primitive software.
Go back through your current page and delete:
* apostrophes in addresses eg O'Hare;
* information in non compulsory fields;
* the plus sign and country code in phone numbers; and
* land line phone nos. use mobile phone nos instead.
Complete all compulsory fields, including the Fax Number, even if you do not have a fax machine. Put your passport number in the ID Card field.
Complete all tick boxes, including pop up dialog boxes.
After doing all that and you still cannot get to the next screen, it is likely that you have been timed out, then you have to start again!