In Reply to: live chat have always fixed my problem posted by glory on Tuesday, 12. May 2015 at 12:28 Bali Time:
I tried again a while ago, on 2 minutes for about 8 minutes, I quickly answered my mobile, looked away for about 30 seconds, screen told me back in queue, then came back with "We are experiencing a high volume of chats. Please try again later. We apologize for any inconvenience caused".