Friend purchased a watch from Bagus Watches in street near Matahari. Kuta. The band broke when first worn. Returned to store next day and band supposedly fixed, worn again and band broke second time.Returned to store and asked for them to replace band. Woman in charge stated look at receipt. No exchange and no refund in small print on receipt. Watch cost 550,000 rp. Staff were quite rude and could not care less. You get better service and better guarantee from beach sellers.