In Reply to: Departure tax in ticket posted by kumala on Wednesday, 6. May 2015 at 18:26 Bali Time:
if you are "ticketed" (purchased your ticket after 1 March with Garuda) your departure fee is included. Tickets purchased prior to that date have not got their departure fee included. Different airlines treat that different ways. Some of them get you to pay when you check in at your "Home" port. Others make you pay the departure fee like the old days, when you are leaving Bali. If your agent says its paid and you still don't believe them ask them to put it in writing and if it is NOT the case you can go back to them and ask for above and beyond reimbursement