In Reply to: thanks Sharon & Hooter posted by lnt on Saturday, 19. July 2014 at 17:30 Bali Time:
This can take months. In most cases their birth certificates will be non existent or have their birth dates and name different to their KTP.
The Kartu Kerluaga (family card) also has to be presented. Again the spelling of the name and the birth dates have to be exactly the same.
When you have crossed that bridge and paid out money for that we will go onto step 2.
Best wishes.