In Reply to: May I posted by Terrymacasie on Sunday, 6. July 2014 at 10:11 Bali Time:
I have found PER to be quite good.
In three trips in last 9 months never an issue as you have had.
What has changed is the use of electronic passport usage with arriving passengers and thus only two customs/immigration for non electronic processing last month.
What can make a difference with baggage handling is if the plane is narrow bodied then they can not use an aircraft container for baggage and thus have to double handle checked baggage to/from the boot of the plane.
With wide bodied aircraft it goes from check in to a container which is then put onboard by a scissor lift.