Ok so I'm thinking about doing this VIP service for the first time but I have a couple of questions I'm hoping you can help me with! Firstly - I know it depends on how many flights land at same time as mine etc but in general are people finding the new airport busier to get through or about the same? It's been 18 months since my last trip and we got through quite quickly back then. And secondly - do I need to pre book before I leave home or do they still have people approaching you at the airport offering it to you on the spot for a more competitive price? Then I could see how busy or quiet the queues are and decide then? Thanks everyone!