In Reply to: Kumala Pantai posted by Melanie on Tuesday, 14. January 2014 at 11:37 Bali Time:
or send copies of your passport.
I've booked through their website...you can scan the front of your credit card and also give them the last 3 digits on the back...the same as you would do paying any bill online.
The back of the card is your security and personal information, and I don't give that to anyone.
Alternately you can ring them or safer still book through Booking.Com ...you will get instant confirmation, print it out and take it with you YOU DO NOT HAVE TO PAY UNTIL YOU ARRIVE or depart the hotel.
According to Booking. Com site you can cancel up to 8 days prior to arrival and will only lose 1 full day cost as a penalty...check the hotels cancellation policy.