In Reply to: Refund posted by balibabes on Wednesday, 18. September 2013 at 07:01 Bali Time:
Thank you for your messages.
I did receive an email from Agoda confirming the cancellation and the exact amount I would receive, thats why I am a little worried that it is taking so long, its been 13 days, when I have heard from others it is normally 5 days. I live in Australia, so I don't know if that makes a difference due to the currency conversion.