In Reply to: I alway use agoda posted by Ona on Tuesday, 17. September 2013 at 21:44 Bali Time:
I use agoda all the time and have cancelled bookings and had no issue with refunds. There was one time I thought I was waiting for a refund for an excessive time period, but then I realised that I had paid via paypal so the refund had gone to my paypal account (not my credit card).