In Reply to: Hey Hoolz posted by No Vacancies on Friday, 30. August 2013 at 19:00 Bali Time:
I have just booked my daughter and children into the Masa for May 14
I sent an email last Friday and allowing for the weekend got confirmation back last Monday.
Perhaps you should check your junk mail and or the email address.
I did have problem trying to book through their website because I wanted special room numbers...so I sent a personal email to booking@masainn.com and no problems!
They did have another email address but not sure if they still use it masainn@indosat.net.id
Apart from that you can ring them on +62361758507 or Fax +62361752606