In Reply to: What a horrible start to your holiday. posted by yickadee on Wednesday, 7. August 2013 at 07:05 Bali Time:
Just to clarify, once calling the duty manager who came with his assistant and the security staff, later the duty manager did later come back with the staff member who entered my room.
However, the staff member just stood in the background and said nothing.
Absolutely nothing!
The duty manager kept going on about viewing cctv footage yet that would only capture the entry to the room and we know that the room was entered, so that ain't going to help what went on inside the room.
The duty manager did say that the staff member knocked 3 times before entering the room and as we didn't have a 'do not disturb' sign on the door he entered. Well there wasn't a 'do not disturb' door sign visible that I saw. Anyway who would think that the room would have anyone enter and service the room when I had just arrived that day.
The other resorts we stayed in we put out 'do not disturb' signs out all the time, Febri's sign was a 'privacy' sign that we put on the door handle.
Thanks