In Reply to: AA & Optiontown posted by Jinglebells on Thursday, 1. August 2013 at 18:01 Bali Time:
Hi,
We used optiontown a couple of years ago an a return flight from Kuala Lumpur. No you are not refunded the cost of the luggage and hot seats if you are successful in getting the upgrade. But then the upgrade is so cheap and so good why worry?