In Reply to: Help here now!!! posted by sheriejoy on Friday, 7. September 2012 at 08:18 Bali Time:
...but I've read on here previously that someone had the same issue as you and had to get someone back in Australia to call for them. They wouldn't allow it as it wasn't the account holder calling but after the son explaining that his parents were overseas and unable to use their phone, it was allowed.