In Reply to: Air Asia flights cancelled posted by kittykat on Sunday, 18. March 2012 at 19:26 Bali Time:
our return flight was cancelled - got an email and text. rang Air Asia and after about a 20 minute wait on hold got through. Service was exceptional and we changed our flight to one the following afternoon (instead of a midnight flight with 2 kids. now just need to book our room for another night, an extra night in Bali so I guess we come out OK!