In Reply to: Not what BOQ said yesterday posted by carofire on Wednesday, 22. February 2012 at 07:51 Bali Time:
I got my refund as previously stated and I rang the number on the credit card not the branch or head office. I even rang back the day just to make sure I had got correct info and was reassured again by a different person that I would get a refund and I have 48 hrs later.